Legal

Disclaimer

This Disclaimer explains the limits of Visit Our Clinic services and clarifies that VOC provides network, widget, profile, campaign and analytics infrastructure, not medical treatment or medical advice.

Effective date: July 2, 2026

1. General platform disclaimer

Visit Our Clinic ("VOC", "we", "us" or "our") provides digital network infrastructure for healthcare providers. Our services may include clinic profile pages, destination pages, website widgets, inquiry routing, campaign materials, analytics, dashboards and related operational tools.

VOC is not a hospital, clinic, medical practice, doctor, medical adviser, emergency service, insurance provider, treatment provider, travel agency or medical tourism agency. VOC does not provide medical treatment or medical advice.

2. No medical advice

Information available through VOC websites, widgets, campaign pages, public profiles, destination pages, emails, dashboards or other services is provided for general informational and platform purposes only.

Nothing provided by VOC should be treated as medical advice, diagnosis, treatment recommendation, emergency guidance, second opinion, clinical assessment or professional healthcare instruction.

3. Direct relationship with clinics

Any medical consultation, treatment decision, treatment plan, pricing, consent process, appointment, prescription, clinical follow-up or healthcare service is strictly between the patient and the relevant clinic, doctor or healthcare provider.

Clinics and healthcare providers are responsible for their own medical services, professional obligations, licenses, legal compliance, patient communication, pricing, availability, treatment quality and treatment outcomes.

4. No guarantee of outcomes

VOC does not guarantee medical results, patient satisfaction, treatment availability, treatment suitability, response times, appointment availability, pricing accuracy, clinic performance, travel suitability, recovery outcomes or any specific healthcare result.

Before making any medical, financial, travel or treatment decision, users should consult directly with qualified healthcare professionals and independently verify all relevant information with the clinic or provider.

5. Clinic information and public profiles

Clinic profiles, destination pages, campaign materials and other public information may include information supplied by clinics, collected from public business sources, prepared for presentation purposes, or organized by VOC as part of the network infrastructure.

VOC may review, format or organize clinic information, but VOC does not guarantee that all clinic information is complete, current, error-free or suitable for a user's personal circumstances. Clinics are responsible for the accuracy and legality of information they provide or approve.

6. Widget inquiries

VOC widgets may allow users to request information about treatments, travel support, accommodation, patient support or clinic visits. A widget inquiry does not create a medical relationship with VOC and does not guarantee that a clinic will respond, accept a patient, provide treatment or offer a particular price.

Inquiry information may be routed to the relevant clinic so the clinic can respond directly. The clinic is responsible for any medical or operational response it provides.

7. Travel and third-party services

VOC may present or support tools related to flights, accommodation, travel assistance or patient journey planning. Unless expressly stated in a separate written agreement, VOC does not sell travel services, issue tickets, operate hotels, provide transport, provide visas, sell insurance or guarantee travel arrangements.

Third-party services may be subject to their own terms, pricing, policies, availability, cancellation rules and legal obligations. Users and clinics are responsible for reviewing those terms directly.

8. Campaign and marketing disclaimer

VOC may provide campaign strategy, visual materials, landing pages, templates, shared identity assets, analytics and advertising support. VOC does not guarantee campaign approval, advertising platform acceptance, audience size, lead quality, patient bookings, revenue, return on ad spend or any specific marketing result.

Advertising platforms, including Meta, Google and other providers, may apply their own policies, review processes, restrictions, account rules and billing terms.

9. Emergency situations

VOC services are not designed for emergencies or urgent medical situations. If you believe you have a medical emergency, contact local emergency services or seek immediate medical attention from an appropriate healthcare provider.

10. Limitation of reliance

Users should not rely solely on VOC websites, public profiles, widgets, campaigns, destination pages, analytics, emails or other platform materials when making healthcare decisions. Independent verification and direct communication with qualified healthcare professionals are essential.

11. Changes to this Disclaimer

We may update this Disclaimer from time to time as our services, legal obligations or operational model change. The updated version will be posted on this page with a revised effective date.

12. Related documents

This Disclaimer should be read together with our Terms of Service, Privacy Policy, Cookies Policy, User Data Deletion page, Refund Policy and any applicable Clinic Partner Terms.